Most owners can’t audit their IT relationship, because nobody ever told them what good looks like. So a rising bill feels normal. A ticket that sits feels normal. You put up with it because you have nothing to measure it against.
Here’s the yardstick. Thirteen questions, three minutes. Answer them about your current provider and you’ll know exactly where you stand — whether you ever call us or not.
“Not sure” is an answer too — and often the most telling one. If you can’t tell, that’s information about the relationship.
Wherever you scored low, this is the bar a provider worth keeping actually clears.
Fifteen minutes with a partner — not a pitch from a rep. Bring your score. We’ll tell you which lines are worth acting on and which aren’t.
A copy of your result is on its way to Tim — he reads these himself and replies the same business day. 5.0 average across 15 Google reviews · Same three partners since 1997.