We read the technology landscape, translate it into what it means for your business, and decide with you what is genuinely worth doing. Owner-run in Purchase, NY since 1997.
Your technology strategy is set by Wayne, our CEO — not handed to a junior tech.
Performance Connectivity, Inc. (PCI) is an owner-run managed IT and technology advisory firm located in Purchase, NY. We operate, secure, and advise on the technology for professional firms of 10 to 75 people across Westchester County, NY and Fairfield County, CT.
A ticket goes in. Days pass. You call, and you get someone new, so you explain the whole thing again. A bill shows up that no one can explain. After a while, your team stops reporting problems — because nothing happens when they do.
Patches fall behind. Backups run, but no one has tested one. Passwords live in a spreadsheet. No one is watching, because no one was ever given the job.
The project that was supposed to fix all this started months ago. There was a kickoff. Then came the excuses. It is still not done, and no one can tell you when it will be.
A firm like yours gets breached. Or a system goes down for a day. Or an insurance form lands with questions no one can answer. Now everyone is scrambling — through systems no one ever wrote down.
It is what happens when nobody owns the strategy and nobody maintains the standards. Every decision becomes a judgment call made under pressure, with no plan behind it and no time to think it through.
Fewer things break in an environment built on purpose: a clear strategy, consistent standards, a regular process to keep those standards enforced, and proven best practices. That is a design decision, and it requires somebody accountable to own it.
It is the same environment, engineered on purpose. You encounter fewer surprises, because every piece of work is completed to a documented standard.
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Est. 1997 · Purchase, NYChoose whichever situation fits your week. We will handle everything from there.
Call and reach a named engineer who already knows your configuration, instead of a queue and a ticket number.
Projects run to completion on a documented process, so nothing stalls unfinished.
We manage the threats aimed at organizations your size before they become an expensive week.
Clear policies for whatever AI is allowed to access, from a firm that uses these tools every day.
It takes three minutes. You get a straight, honest read on your current IT relationship, or 15 minutes with Wayne to discuss it directly.
No pitch. Just an honest read on what is genuinely worth doing next.